How to use the emergency panel

Emergency Panel Configuration Guide

This article provides a detailed guide on configuring essential settings in the Emergency Panel. This feature allows you to:

• Terminate all active sessions.
• Freeze access to predefined devices.
• Block access to Segura™, including via API or EPM, for a set period.

Prerequisites

• System Administrator role.
• MFA enabled for the user.

Terminate Sessions

1. In Segura™, hover over the Emergency Panel and select Terminate Sessions.
2. Enter the Access Token generated by MFA.

3. Click Validate Token.
4. Enter the Justification and, if applicable, the Governance Code.
5. Click Apply.

Enable Freezing

1. In Segura™, hover over the Emergency Panel and select Freezing.
2. Click Validate Token.
3. Set the Start and Duration of the freezing period.
4. Enter the Justification and, if necessary, the Governance Code.
5. Click Save.

What freezing blocks

• When the freezing period starts immediately, Segura™ ends the ongoing sessions on frozen devices for users who do not have emergency panel control.
• Segura™ blocks a session request when the target device or the credential's device is frozen, including requests that name no target device.
• When the access policy mode is static:
  • Access policies that bind only credentials, without devices, are not frozen, even with Block During Freezing? enabled.
  • Segura™ fixes the list of frozen devices at activation. An access policy created after activation is not frozen.

Disable Freezing

1. In Segura™, hover over the Emergency Panel and select Freezing.
2. Click Validate Token.
3. Enter the Justification and, if necessary, the Governance Code.
4. Click Save.

Enable Lockdown

To enable lockdown, follow these steps:

1. In Segura™, hover over the Emergency Panel and select Lockdown.
2. Enter the Access Token generated by MFA.

3. Click Validate Token.
4. Set the Start and Duration of the lockdown.
5. Enter the Justification and, if necessary, the Governance Code.
6. Click Save.

Disable Lockdown

1. In Segura™, hover over the Emergency Panel and select Lockdown.
2. Click Validate Token.
3. Enter the Justification and, if necessary, the Governance Code.
4. Click Save.

Add Notifications to the Emergency Panel

To add notifications to the Emergency Panel, follow these steps:

1. In Segura™, in the navigation bar, hover over the Product Menu and select Settings.
2. In the side menu, select Notifications > Global Notifications.
3. In the Global Notifications report, click Add.
4. In the Register Notification screen:
   1. Name: enter the notification name.
   2. Choose how the user will be notified: Email, Screen, or SMS.
   3. If necessary, check Send notifications only to contacts with access to credentials or devices.
   4. In the Notification tab, click Add to open the Notifications modal.
      1. In the Notifications modal, type Emergency Panel and click Filter.
      2. Select one or more notifications.
      3. Click Add.
   5. In the Contacts tab, click Add to open the Contacts modal.
      1. In the Contacts modal, select the contacts who will receive the notifications.
      2. Click Add.
5. In the Review tab, click Save.