---
title: "How to use the emergency panel"
slug: "administration-emergency-panel"
updated: 2026-11-06T18:47:32Z
published: 2026-11-06T18:47:32Z
canonical: "docs.senhasegura.io/administration-emergency-panel"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to use the emergency panel

## Emergency Panel Configuration Guide

This article provides a detailed guide on configuring essential settings in the Emergency Panel. This feature allows you to:

- Terminate all active sessions.
- Freeze access to predefined devices.
- Block access to Segura™, including via API or EPM, for a set period.

## Prerequisites

- [System Administrator](https://portal.document360.io/v3-33/docs/en/auditing-permissions) role.
- [MFA enabled](https://portal.document360.io/v3-33/docs/en/user-management-add-multi-factor-authentication) for the user.

## Terminate Sessions

Alert

This action closes all ongoing sessions managed by Segura™. To prevent new sessions from starting, enable Freezing or Lockdown. Freezing also ends ongoing sessions on the frozen devices. For details, see [What freezing blocks](/docs/administration-emergency-panel#what-freezing-blocks).

1. In Segura™, hover over the **Emergency Panel** and select **Terminate Sessions**.
2. Enter the **Access Token** generated by MFA.

Info

If you do not have an MFA authenticator registered, this action cannot be performed. Additionally, Segura™ will prompt you to register an MFA authenticator.

1. Click **Validate Token**.
2. Enter the **Justification** and, if applicable, the **Governance Code**.
3. Click **Apply**.

## Enable Freezing

Info

If you do not have an MFA authenticator registered, this action cannot be performed. Additionally, Segura™ will prompt you to register an MFA authenticator.

Alert

- During freezing, users will not be able to start sessions on predefined devices. Only administrators will have access during this period.
- If the **Block During Freezing?** option is enabled in the access group, all devices belonging to that group will be frozen.

1. In Segura™, hover over the **Emergency Panel** and select **Freezing**.
2. Click **Validate Token**.
3. Set the **Start** and **Duration** of the freezing period.
4. Enter the **Justification** and, if necessary, the **Governance Code**.
5. Click **Save**.

### What freezing blocks

- When the freezing period starts immediately, Segura™ ends the ongoing sessions on frozen devices for users who do not have emergency panel control.
- Segura™ blocks a session request when the target device or the credential's device is frozen, including requests that name no target device.
- When the access policy mode is static:
  - Access policies that bind only credentials, without devices, are not frozen, even with **Block During Freezing?** enabled.
  - Segura™ fixes the list of frozen devices at activation. An access policy created after activation is not frozen.

## Disable Freezing

1. In Segura™, hover over the **Emergency Panel** and select **Freezing**.
2. Click **Validate Token**.
3. Enter the **Justification** and, if necessary, the **Governance Code**.
4. Click **Save**.

## Enable Lockdown

Caution

- Lockdown blocks all access to Segura™, including the web interface, API calls, and access via EPM. Only administrators will have access to the system.
- This action may cause downtime for services using the Segura™ API.

To enable lockdown, follow these steps:

1. In Segura™, hover over the **Emergency Panel** and select **Lockdown**.
2. Enter the **Access Token** generated by MFA.

Info

If you do not have an MFA authenticator registered, this action cannot be performed. Additionally, Segura™ will prompt you to register an MFA authenticator.

1. Click **Validate Token**.
2. Set the **Start** and **Duration** of the lockdown.
3. Enter the **Justification** and, if necessary, the **Governance Code**.
4. Click **Save**.

## Disable Lockdown

1. In Segura™, hover over the **Emergency Panel** and select **Lockdown**.
2. Click **Validate Token**.
3. Enter the **Justification** and, if necessary, the **Governance Code**.
4. Click **Save**.

## Add Notifications to the Emergency Panel

To add notifications to the Emergency Panel, follow these steps:

1. In Segura™, in the navigation bar, hover over the **Product Menu** and select **Settings**.
2. In the side menu, select **Notifications > Global Notifications**.
3. In the **Global Notifications** report, click **Add**.
4. In the **Register Notification** screen:
  1. **Name**: enter the notification name.
  2. Choose how the user will be notified: *Email, Screen,* or *SMS*.
  3. If necessary, check **Send notifications only to contacts with access to credentials or devices**.
  4. In the **Notification** tab, click **Add** to open the **Notifications** modal.
    1. In the **Notifications** modal, type `Emergency Panel` and click **Filter**.
    2. Select one or more notifications.
    3. Click **Add**.
  5. In the **Contacts** tab, click **Add** to open the **Contacts** modal.
    1. In the **Contacts** modal, select the contacts who will receive the notifications.
    2. Click **Add**.
5. In the **Review** tab, click **Save**.