--- title: "SSL/TLS" slug: "certificate-manager-reference-certificate-requests" updated: 2026-11-06T13:56:48Z published: 2026-11-06T13:56:48Z canonical: "docs.senhasegura.io/certificate-manager-reference-certificate-requests" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt > Use this file to discover all available pages before exploring further. # SSL/TLS The **SSL/TLS** screen in the **Requests** menu manages and configures certificates in the Certificate Manager. ## Path to access 1. On Segura™ Platform, in the navigation bar, hover over the **Products menu** and select **Certificate Manager**. 2. In the side menu, select **Requests > SSL/TLS**. ## Actions menu ## Actions menu | Item | Type | Description | | --- | --- | --- | | **Add** | Button | Directs to the [Add request](/v4-2/docs/certificate-manager-reference-requisition-form) screen. | | **Actions** | Dropdown menu | Displays the options: **Import request**, **Print report**, **Export CSV**, and **Schedule report**. | ## Search fields | Item | Type | Description | | --- | --- | --- | | **ID** | Text field | Filters the requests by the ID. | | **Name** | Text field | Filters the requests by the requests' name. | | **Status** | Dropdown menu | Filters the requests by the status. The options are: **Generating**, **Generated**, **Signature requested**, **Request approved**, **Request rejected**, **Waiting signature**, **Signed**, **Error signing**, **Cancelled**, **Waiting edition**, **Error generating CSR**, **Error generating the key**, **Awaiting processing**, and **Reissue**. Clear the field to enable the **All** option. | | **Organization** | Text field | Filters the requests by the organization. | | **Key** | Dropdown menu | Filters the requests using the encryption key selected. The options are: **RSA** and **DSA**. Clear the field to enable the **All** option. | | **Cryptography** | Dropdown menu | Filters the requests by the hash function algorithm used. The options are: **SHA256**, **SHA384**, and **SHA512**. Clear the field to enable the **All** option. | | **Requester** | Text field | Filters the requests by the requester. | | **Request date** | Date picker | Filters the requests by the request date. | ## Report fields - **ID**. - **Name**. - **Status**. - **Organization**. - **Key**. - **Cryptography**. - **Tags**: tags to identify the request. - **Expiration**: days for the request to expire. - **Certificate type**: certificate type. - **Requester**. - **Request date**. - **Responsible**: user responsible for the request. - **Imported?**: imported request or not. - **Random certificates**: number of random certificates generated by the request. - **Actions**: - **View certificate**: opens the [SSL/TLS certificates](/v4-2/docs/certificate-manager-reference-certificate-certificate-2) report screen with the specific certificate filtered. - **View request**: opens the [Requests](/v4-2/docs/clm-requests) screen. - **Request signature**: opens the [New request signature](/v4-2/docs/certificate-manager-reference-certificate-requests#new-request-signature-screen) form screen. - **Validation guidelines**: opens the [Validation guidelines](/v4-2/docs/certificate-manager-reference-certificate-requests#validation-guidelines-screen) report screen. Visible only if there is an error during signing. - **View actions**: displays a dropdown menu with available actions. - **View Password key**: opens the [View password](/v4-2/docs/certificate-manager-reference-certificate-requests#view-password-screen) form screen. - **Edit**: opens the [Edit certificate](/v4-2/docs/clm-edit-certificate) form screen to make the necessary changes. Visible only if the request needs signing. - **Cancel request**: cancels the request. Visible only if the request needs signing. - **Clone request**: clones the request. On the confirmation screen, click **Yes** to confirm the action. - **Detailed log signature**: opens the [Signature Debug](/v4-2/docs/clm-signature-debug) report screen. Info By default, the report displays 30 records per screen. To go to the next screen, click the forward buttons at the end of the report. ## Import request screen The **Import request** screen imports a certificate request from a CSR and key file. Use it to configure algorithms, validation levels, and domain types. ### Path to access 1. On Segura™ Platform, in the navigation bar, hover over the **Products menu** and select **Certificate Manager**. 2. In the side menu, select **Requests > SSL/TLS**. 3. In the **Actions** menu, click **Import request**. ### Import request This tab provides information about the required fields to import a certificate request. | Item | Type | Required | Description | | --- | --- | --- | --- | | **CSR file *** | Upload field | Yes | Upload a CSR (Certificate signing request) file for request generation. This file includes essential data for the signing request with the certificate authority. | | **Key file *** | Upload field | Yes | Upload a private key file for the request generation process. | | **Key password** | Text field | No | Enter a password to restrict access to the request. It can be up to 72 characters long, including uppercase and lowercase letters, numbers, and the symbols ! % @ # ^ * _. | | **Revocation password** | Text field | No | Enter a password to revoke the request. It follows the same format as the **Key password**. | | **Certificate signature algorithm *** | Dropdown menu | Yes | Defines the cryptographic algorithm used for signing the request. The options are: **SHA-256**, **SHA-384**, and **SHA-512**. | | **Certificate type *** | Dropdown menu | Yes | Select the level of validation for the request. The options are: **DV SSL**, **OV SSL**, and **EV SSL**. | | **Domain type *** | Radio button | Yes | Select the type of request. The options are: **Single domain**, **Multiple domains**, and **Wildcard**. | | **Search** | Text field | No | Enter text to filter and search for specific items or requests. | | **Add / Remove selected** | Button | No | Adds or removes the selected organization. | | **Organization table** | Table | No | Displays the name and the specific division within the organization. The fields are: **Organization** and **Organization unit**. | ## View password screen This section provides details about the **View password** screen, which allows consulting the password associated with a certificate request. It includes information about the requester, request status, and tools for viewing, copying, and spelling out the password. ### Path to access 1. On Segura™ Platform, in the navigation bar, hover over the **Products menu** and select **Certificate Manager**. 2. In the side menu, select **Requests > SSL/TLS**. 3. In the selected certificate, click the **Actions** button and select **View password key**. ### View password This tab provides information related to the requested password. | Item | Description | | --- | --- | | **Requester** | Displays the requester's name. | | **Status** | Displays the password status. | | **Request** | Displays the request ID. | | **View password** | Adjust the contrast to display the password. | | **Copy password** | Copies the password to the clipboard. | | **Spell password** | Displays the password using the phonetic alphabet. | | **View time key** | After 30 seconds, the user is redirected to the [SSL/TLS](/v4-2/docs/certificate-manager-reference-certificate-requests) report screen. | ## Validation guidelines screen The **Validation guidelines** screen shows the validation status of a certificate request, with instructions for domain or DNS zone validation. ### Path to access 1. On Segura™ Platform, in the navigation bar, hover over the **Products menu** and select **Certificate Manager**. 2. In the side menu, select **Requests > SSL/TLS.** 3. In the selected certificate, click the **Actions** button and select **Validation guidelines**. ### Validation guidelines tab This tab provides information about the status information and instructions for request validation. | Item | Description | | --- | --- | | **Certificate Authority (CA)** | Displays the certificate authority responsible for issuing the request. | | **Status** | Displays the validation status of the request. | | **Validate and retrieve** | Forces the certificate validation and retrieves the certificate to the Segura™ Platform. | #### Executions details section | Item | Description | | --- | --- | | **ID** | Displays the unique identifier code for request validation. | | **Message** | Displays details or errors related to the validation process. | #### Instructions for domain validation section | Item | Description | | --- | --- | | **URI** | Displays the URL where the validation file is available. | | **File name** | Displays the required file name for domain validation. | | **File content** | Displays the content included in the validation file. | #### Instructions for validation by DNS zone section This section displays the CNAME or TXT records required for DNS-based domain validation. Records are captured when the request reaches the **Waiting signature** status, for every domain-validated (DV) certificate authority that validates through DNS: Let's Encrypt, GoDaddy, and DigiCert. GlobalSign does not use this section: its DV products validate through a meta tag (URL verification), and OV and EV certificates issued through GlobalSign's Managed SSL (MSSL) API validate through an HTTP file. | Item | Description | | --- | --- | | **Domain** | Displays the reference domain for DNS validation. | | **Type** | Displays the required DNS record type for validation. | | **Value** | Displays the content entered in the DNS record for validation. | For requests with multiple domains (SANs), this section displays one row per domain, each with its own **Domain**, **Type**, and **Value**. Records remain visible in this tab after the certificate is issued. Info If the platform cannot retrieve the validation records for a DigiCert request, the **Message** field displays an error directing you to check the order in your DigiCert account directly. Click **Validate and retrieve** to try again without creating a new request. ## New request signature screen The **Request signature** screen configures and submits a certificate signing request. Choose a Certification Authority or self-sign, and enter governance and justification details. ### Path to access 1. On Segura™ Platform, in the navigation bar, hover over the **Products menu** and select **Certificate Manager**. 2. In the side menu, select **Requests > SSL/TLS.** 3. In the selected certificate, click the **Actions** button and select **Request signature**. ### General tab This tab provides information about the required fields to configure the request signature. | Item | Type | Required | Description | | --- | --- | --- | --- | | **Self-signed? *** | Radio button | Yes | Select to pre-set a default signature for the certificate. | | **Choose CA *** | Dropdown menu | No | Select the certification authority that will sign the request. This option is available only if the **Self-signed?** field is not selected. | | **Justification *** | Text field | Yes | Enter the justification for the access request. | | **Reason *** | Dropdown menu | Yes | Select the reason for access. The options are: **Email certificate**, **External web application** and **Internal web application**. | | **Governance Code** | Text field | Yes | Enter the governance code for access. | ### GoDaddy tab This tab provides information about the required fields to sign the request through the GoDaddy certificate authority. This tab is only available for sign requests from GoDaddy certificates. | Item | Type | Required | Description | | --- | --- | --- | --- | | **Period *** | Quantity input | Yes | Select to set the renovation period of your GoDaddy product. | ### Review tab Use the **Review** tab to check all the information entered in the previous tabs.