---
title: "How to fill in the access request to third-party users"
slug: "domum-how-to-fill-in-the-access-request-to-third-party-users"
updated: 2026-11-03T14:48:18Z
published: 2026-11-03T14:48:18Z
canonical: "docs.senhasegura.io/domum-how-to-fill-in-the-access-request-to-third-party-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to fill in the access request to third-party users

This document provides a step-by-step guide to assist in requesting access for third-party users, whether first access, bulk access, or subsequent accesses, in **Domum Remote Access**, through the new request window that always appears.

## How to fill in the access request for third-party users

In the [Access request - third party-user](/v4-2/docs/access-request-third-party-user) screen, five steps will appear.

1. In **General**, complete the information.
  1. The system completes the **Vendor** and **User** fields automatically.
  2. In the **Request details** section, enter the **Justification*** and the **Reason***. These fields are mandatory.
  3. Enter the **Governance code**, if applicable.
2. Click **Continue**.
3. Under **Devices**,  select the devices you want to authorize from the list. Consult the device report for more information.

          Info

          

You must add at least one device. It’s also possible to **Remove** devices during this step if needed.
  1. Click **Add**.
4. Click **Continue**.
5. Under **Credentials**, select the credentials you want to release from the list. Consult the credentials report for more information.

          Info

          

You must add at least one credential. It’s also possible to **Remove** credentials during this step if needed.

          Info

          

You must mark at least one permission per credential.
  1. Click **Add**.
  1. Still in **Credentials**, choose which permissions the user will receive: **Start Session** or **View password**.
6. Click **Continue**.
7. In **Access limitation**, complete the information.
  1. In the **Access permission period** section, you find two fields.
    1. Under **Start***, choose a date from the calendar.
    2. In **Duration***, specify how many **Minutes, Hours, Days**, or **Months** the access will last.
  2. In the **Access permission days** section, check the desired option.
  3. In the **Access permission times** section, check the desired option.
    1. You can customize the permission times by clicking **Custom** and choosing preferred start and end times.
    2. In **Custom**, note that the times are predefined, with 15 min intervals between them.
    3. It is necessary to uncheck the option **All times** to customize the timetable.
  4. Under **Sessions**, choose whether the number of sessions will be **Unlimited** or set the **Maximum quantity** of sessions.
8. Click **Continue**.
9. In **Review**, check that all information is correct.
10. Click **Save**.

You’ve finished filling in the access request and will receive a confirmation message. Now the third-party user can use Domum according to the configured permissions.

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Do you still have questions? Reach out to the [Segura™ Community](https://community.senhasegura.io/).