This document provides a step-by-step guide for requesting access for limited users, whether internal or third-party in Domum Remote Access.
Request access for limited users
- On Segura, in the navigation bar, hover over the Products menu and select Domum Remote Access.
- In the side menu, select Request Access > Third Party.
- In the bottom-right corner, click on Add.
- In the screen that opens, Access request, in the General step, fill in the information.
- Supplier.
- User: Select the user.
Info
As this is a limited type user, the message "This is a limited user, credential permissions must be specified and will be valid until this access expires." will be displayed.
- Justification: Describe a justification for the request.
- Reason: Select the reason for the request.
- Governance code: Enter the code if any.
- Click Continue.
- In the Devices step, click the add icon.
- In the list, select the desired devices. At least one device must be added.
- Click Add.
- Click Continue.
- In the Credentials step, click the add icon.
- In the list, select the desired credentials. At least one credential must be added.
- Click Add.
- In the table of credentials that were added, select the actions that each credential can have: Start session and/or View password.
- Click Continue.
- In the Access Restriction step, fill in the information:
- In the Access Permission Period section, fill in:
- Start*: Choose a date and time for the start of permission.
- Duration*: Choose a duration number and select the type, either Minutes, Hours, Days or Months.
- In the Access Permission Days section, check the desired option.
- In the Access Permission Times section, check the desired option.
- If you want to customize permission times, select Custom and choose a start and end time.
- In the Access Permission Period section, fill in:
Info
To customize the time, no time option should be selected.
- In the Sessions section, choose whether the number of sessions will be unlimited or if there will be a maximum number of sessions.
- Click Continue.
- In the Review step, check if all information is correct; if you need to change anything, click Back until you reach the step that needs to be changed.
- Click Save.
You have finished filling out the access request, and a confirmation message will be displayed. The user will now be able to use Domum Remote Access according to the configured permissions.
Still have questions? Contact the Segura Community.