---
title: "How to request access for internal or third-party limited users"
slug: "domum-how-to-request-access-for-internal-or-third-party-limited-users"
updated: 2026-11-03T14:48:21Z
published: 2026-11-03T14:48:21Z
canonical: "docs.senhasegura.io/domum-how-to-request-access-for-internal-or-third-party-limited-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to request access for internal or third-party limited users

This document provides a step-by-step guide for requesting access for limited users, whether internal or third-party in **Domum Remote Access**.

## **Request access for limited users**

1. On Segura™, in the navigation bar, hover over the **Products menu** and select **Domum Remote Access**.
2. In the side menu, select **Request Access** > **Third Party**.
3. In the bottom-right corner, click on **Add**.
4. In the screen that opens, **Access request**, in the **General** step, fill in the information.
  1. **Supplier**.
  2. **User**: Select the user.
          Info

          

As this is a limited type user, the message "This is a limited user, credential permissions must be specified and will be valid until this access expires." will be displayed.

c. **Justification**: Describe a justification for the request.  

d. **Reason**: Select the reason for the request.  

e. **Governance code**: Enter the code if any.
5. Click **Continue**.
6. In the **Devices** step, click the add icon.
  1. In the list, select the desired devices. At least one device must be added.
  2. Click **Add.**
7. Click **Continue**.
8. In the **Credentials** step, click the add icon.
  1. In the list, select the desired credentials. At least one credential must be added.
  2. Click **Add.**
  3. In the table of credentials that were added, select the actions that each credential can have: **Start session** and/or **View password**.
9. Click **Continue**.
10. In the **Access Restriction** step, fill in the information:
  1. In the **Access Permission Period** section, fill in:
    1. **Start***: Choose a date and time for the start of permission.
    2. **Duration***: Choose a duration number and select the type, either **Minutes**, **Hours**, **Days** or **Months**.
  2. In the **Access Permission Days** section, check the desired option.
  3. In the **Access Permission Times** section, check the desired option.
    1. If you want to customize permission times, select **Custom** and choose a start and end time.

          Info

          

To customize the time, no time option should be selected.

1. In the **Sessions** section, choose whether the number of sessions will be unlimited or if there will be a maximum number of sessions.
2. Click **Continue**.
3. In the **Review** step, check if all information is correct; if you need to change anything, click **Back** until you reach the step that needs to be changed.
4. Click **Save**.

You have finished filling out the access request, and a confirmation message will be displayed. The user will now be able to use **Domum Remote Access** according to the configured permissions.

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Do you still have questions? Reach out to the [Segura™ Community](https://community.senhasegura.io/).