How to request access for internal or third-party complete users

This document provides a step-by-step guide on how to request access for complete users, whether they are internal or third-party, in Domum Remote Access.

Request access for complete users

1. On Segura, in the navigation bar, hover over the Products menu and select Domum Remote Access.
2. In the side menu, select Request Access > Internal Users.
3. In the bottom-right corner, click on Add.
4. In the screen that opens, Access request, in the General step, fill in the information.
   1. Supplier.
   2. User: select the user.

3. Justification: describe a justification for the request.
4. Reason: select the reason for the request.
5. Governance code: enter the code if there is one.
6. Click Continue.
7. In the Access Restriction step, fill in the information for the permission period:
   1. Start*: choose a start date and time for the permission.
   2. Duration*: choose a number and select the type, being Minutes, Hours, Days, or Months.
8. Click Continue.
9. In the Review step, ensure all the information is correct; if you need to make any changes, click Back until you reach the step that needs modification.
10. Click Save.

You have completed the access request and a confirmation message will be displayed. Now, the user will be able to use Domum Remote Access according to the configured permissions.

Still have questions? Contact the Segura Community.