---
title: "How to request access for internal or third-party complete users"
slug: "domum-how-to-request-access-for-internal-or-thirdy-party-full-users"
updated: 2026-11-03T14:48:17Z
published: 2026-11-03T14:48:17Z
canonical: "docs.senhasegura.io/domum-how-to-request-access-for-internal-or-thirdy-party-full-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to request access for internal or third-party complete users

This document provides a step-by-step guide on how to request access for complete users, whether they are internal or third-party, in **Domum Remote Access**.

## **Request access for complete users**

1. On Segura™, in the navigation bar, hover over the **Products menu** and select **Domum Remote Access**.
2. In the side menu, select **Request Access** > **Internal Users**.
3. In the bottom-right corner, click on **Add**.
4. In the screen that opens, **Access request**, in the **General** step, fill in the information.
  1. **Supplier**.
  2. **User**: select the user.
          Info

          

Being a complete type user, the message “This is a complete user, this access will have its permissions according to the user group roles” will be displayed.
  3. **Justification**: describe a justification for the request.
  4. **Reason**: select the reason for the request.
  5. **Governance code**: enter the code if there is one.
5. Click **Continue**.
6. In the **Access Restriction** step, fill in the information for the permission period:
  1. **Start***: choose a start date and time for the permission.
  2. **Duration***: choose a number and select the type, being **Minutes**, **Hours**, **Days**, or **Months**.
7. Click **Continue**.
8. In the **Review** step, ensure all the information is correct; if you need to make any changes, click **Back** until you reach the step that needs modification.
9. Click **Save**.

You have completed the access request and a confirmation message will be displayed. Now, the user will be able to use **Domum Remote Access** according to the configured permissions.

---

Do you still have questions? Reach out to the [Segura™ Community](https://community.senhasegura.io/).