My requests details
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My requests details

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Article summary

This article provides information about the details window (magnifying glass icon) of My requests.

Info

Path to access:

  • Domum Remote Access > Access control > My requests > Request registration > Action column > Magnifying glass icon (Details)

At the top of the window are the following fields:

Requester: the requester line displays three columns:

Column 1Column 2Column 3
Displays the registered name and username of the requester.Displays the request type.Displays the request status.
ItemDescription
CodeIdentification code of the request in the report (e.g., W000005).
Access GroupAccess group registered in the request.
Requested onDate and time of the request.
ValidityExpiration date and time of the request.
ApprovalsNumber of approvals for the request.
RejectionsNumber of rejections for the request.

Responses

This section displays the following fields:

ItemDescription
ApproverRegistered approvers for the request.
LevelLevel of the approver.
ResponseResponse status for the request.
DateDate and time of the response.
JustificationJustification for the response, if registered.

Justification

This section displays the following fields:

ItemDescription
Governance CodeGovernance code of the access (optional).
ReasonReason registered by the administrator.
Bottom lineRegistered justification for the access.
Info

There are differences between Access Reason and Justification. Reasons are controlled; their pre-registration is a mandatory step for granting access. After this step, it becomes available in a dropdown menu in the request window, and it also appears in the Access Reasons menu. Justification, on the other hand, is a free text entered by the administrator at the bottom of the request window.

Request Details

This section displays the following fields:

ItemDescription
Access IDAccess identification code (e.g., EXT-23-000007).
Start dateDate and time of the access start.
Due dateDate and time of the access end.
VendorVendor related to the access.
UserUser for whom the access was requested.
CredentialsCredentials used in the request (credential type, username, device, permissions).

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