My requests - Access
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My requests - Access

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Article summary

This document provides detailed information about the My requests report page.

Path to access

  1. On senhasegura, in the upper-left corner, click Grid Menu, represented by the nine squares icon, and select PAM Core.
  2. In the side menu, select Access control > My requests.

Top bar

ItemDescription
Show filtersRepresented by the magnifying glass icon, it displays or hides the search fields on the screen.
UpdateRepresented by the counterclockwise arrow icon, it refreshes the page.
View actionsRepresented by the three vertical dots icon, it shows all the possible actions for the report.
Print reportRepresented by the printer icon, it opens a new page for printing the report.
Export CSVRepresented by the paper sheet icon, it downloads the report.
Schedule reportRepresented by the clock icon, it opens the Schedule report form.

Search fields

ItemDescription
IDIdentification number of the request to be approved.
OperationThe type of operation requested.
CredentialCredential the user wants to access.
HostnameDevice name that the user wants access to.
JustificationThe justification for access given by the user.
ReasonThe reason why the user needs the access. Choose among the available options.
Governance IDSoftware identification code ITSM (IT Service Management).
Request dateDate and time that the request was made.
untilFinal date to search the results.
StatusStatus requests: Approved, Cancelled, Revoked, Pending and Rejected.
ExpiredIdentifies whether the request has already expired. Possible values are Yes and No.

Report fields

Info

By default, the fields Status and Expired are filled with Pending and No respectively. To view all the requests, click the Clear button and then the Filter button to show all the registers.

  • ID.
  • Request date.
  • Requester.
  • Credential.
  • Hostname.
  • Operation.
  • Governance ID.
  • Reason.
  • Justification.
  • Access start.
  • End of access.
  • Status.
  • Action:
    • View request: represented by the magnifying glass, it opens the Access request screen.

Access request details

Information tab

  • Password: password of the device that will be accessed.
  • Requester: name of the user that requests the access.
  • Group: the group which the user belongs to.
  • Approvals required: the number of approvals needed.
  • Disapprovals required: the number of disapprovals needed.
  • Request date: date and time that the request was made.
  • Status: status requests (Approved, Cancelled, Revoked, Pending and Rejected).

Justification tab

  • Reason: the reason why the user needs access.
  • Governance ID: software identification code ITSM (IT Service Management).
  • Justification: the justification that was given by the user.
  • Request details tab: description of the action that is going to be performed on this request.

Responses tab

  • Approver: approver’s name.
  • Response: status with the approver's answer.
  • Date: date and time that the approval was made.
  • Level: approver’s level.
  • Justification: justification to explain the approver’s answer.
Info

The report only displays 30 lines per page. To go to the next ones, click on the advance buttons at the end of the report.


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