First steps

Download the senhasegura mobile app on Google Play Store through the link: senhasegura mobile app.

This document provides a step-by-step guide on how to start using the senhasegura mobile app.

Requirements

• senhasegura version 3.31 or newer.
• Android operational system version 10 or newer.
• URL filled by the administrator in the Orbit Config Manager screen.
• Authorization for app usage defined by the administrator in Grid Menu > SYSTEM > Settings > System parameters > System parameters > Access control > Mobile app.
• Email associated with your senhasegura user.

Install the senhasegura mobile app

To install the app, download it on Google Play Store through the link: senhasegura mobile app and install it on your mobile device.

Enable the senhasegura mobile app

Before connecting the mobile app to your account, you need to enable it on senhasegura. Follow the steps below:

1. On senhasegura, in the upper-left corner, click the Grid Menu, represented by the nine squares, and select MySafe.
2. In the side menu, select + Integrations > My apps.

3. In the upper-right corner of the My apps page, click View actions, represented by the three vertical dots icon, and select New key.

4. In the My apps window, fill in:

   1. Name*: enter a name for the application.
   2. Expiration date: in the first field, enter the expiration date for the authorization key, and the time in the second field. In each field, there’s a downward arrow you can click. In the first field, clicking on the arrow will display a calendar, and in the second field, you’ll view a list of times.
   Info

   If you don't set an expiration date, the authorization key will only expire if you log out out the app or manually revoke the key.

   3. Application type*: check Mobile app.

5. Click Save.

First access to the senhasegura mobile app

After enabling the integration of the mobile app with senhasegura, you’re ready to make your first access on your mobile device. Follow the steps below:

1. After clicking Save on the senhasegura’s My apps screen, you’ll view a QR code and a written code. These codes establish the connection between the mobile app and senhasegura.
2. Click the senhasegura mobile app icon on your mobile device screen.
3. At the bottom of the mobile app initial screen, click Scan code.
4. Allow the app to use your mobile device's camera.
5. Place the QR code inside the indicated area on your mobile device screen. Once detected, the app generates a key with exclusive access to the login endpoint, and the QR code scanning will start automatically.
6. Optionally, if you’re having trouble with your device camera, click the Can’t read it? Click here to type the code link.
   1. You’ll be immediately directed to a screen where you can enter the code copied from the My apps screen of MySafe
   2. Once the code is detected, the app generates a key with exclusive access to the login endpoint, and the code scanning starts automatically.

6. After the code is read, you’ll receive an email with an 8-digit activation code.
7. Enter the 8-digit activation code in the Insert code field on the senhasegura mobile app screen. If the code is correct, you’ll be automatically directed to the Pending approval or Terms of service screen.

8. Wait for the app to send the device data to senhasegura and, if necessary, for the administrator to approve your access.

9. Scroll down and read the Terms of service until the end.
10. If you agree with it, click Accept.
11. You’ll be directed to the Products screen.

The senhasegura mobile app is now ready to use.

Next accesses to the senhasegura mobile app

While the authorization key for the senhasegura mobile app is still active (not expired or revoked), you can access the app with a simple login. Follow the steps below:

1. Click the senhasegura mobile app icon on your mobile device screen.
2. On the Welcome to senhasegura screen, click Login.
3. Use the standard authentication defined by your device - Biometrics, FaceID, or PIN, for example.

4. Once the authentication is completed, you’ll be directed to the Products screen.

The senhasegura mobile app is now ready to use.

Do you still have questions? Reach out to the senhasegura Community.