EPM Windows agent requirements

Prev Next

This document describes the requirements for installing and operating EPM Windows.

Requirements

To ensure proper operation:

  1. Add EPM Windows to your Antivirus exclusions.
  2. Include EPM Windows as an exception in system hardening processes.
Attention

If you do not add EPM Windows to your hardening exceptions, it will not run normally.

Hardware specifications

Sessions CPU Cores RAM (GB) Storage (GB)
Up to 50 4 4 -
50 - 100 8 8 8
500 16* 16 16

* Requires pm.max_children parameter set to 10. For sessions exceeding 500, consult Segura® support for tailored recommendations.

Dependencies

Component Requirement
.NET Microsoft .NET 9 Desktop Runtime ≥ 9
Libraries Microsoft Visual C++ Redistributable (2015-2022) x86/x64

Supported platforms

EPM Windows supports the following Windows Server environments and x64 workstations:

OS Version Architecture
Windows Server 2022 (64-bit) x64
Windows Server 2019 (64-bit) x64
Windows Server Version 1803 and later (64-bit) x64
Windows Server 2016 (64-bit) x64
Windows Server 2012 R2 (64-bit) x64
Windows Server 2012 (64-bit) x64
Windows 8.1 (64-bit) x64
Windows 10 version 1607 and later (64-bit) x64
Windows 11 (64-bit) x64

Unsupported OS versions

For unsupported OS versions:

  1. Visit the Segura® suggestions portal.
  2. Submit an official support request.