---
title: "How to add an internal user"
slug: "how-to-add-an-internal-user"
updated: 2026-03-04T12:03:42Z
published: 2026-03-04T14:36:45Z
canonical: "docs.senhasegura.io/how-to-add-an-internal-user"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to add an internal user

This document provides information about how to register full or limited internal users in **Domum Remote Access**.

## Add a full third-party user

1. On Segura®, in the navigation bar, hover over the **Products menu** and select **Domum Remote Access**.
2. In the side menu, select **Management > Internal users > Users**.
3. In the bottom-right corner, click on **Add**.
4. In the **Add user** screen, click the **Add new Full user** button.
5. In the **User** screen, fill in:
  1. **General** tab: i. **Name***: enter the user’s name. ii. **Username***: enter a username for the user. iii. **Password**: enter a temporary password, as the user will be required to change it on their first access. You may also leave this field empty or generate a password. To generate a password, check the **Set current password** box and click **Generate password**. To display the password, whether entered or generated, check the **Show password** box.

          Info

          

If the administrator doesn’t set a password, Segura® will generate a password that will be sent by email.

iv. **Department**: in the drop-down menu, choose the department to which the user belongs. v. **E-mail**: enter the user's email address. vi. **Telephone**: enter the user's phone number. vi. **Status**: indicate the status the user will be created with. The options are Active and Inactive.
  2. **User group** section: Indicate which user group this user will join. i. To do this, click the **+Add** button next to the word **Add** and select the user group from the drop-down menu.
  3. **Roles** tab: i. Click the **plus** icon next to the word **Roles** to open the **Roles** modal. ii. In the **Roles** modal, select the role(s) to be added to the user. Multiple roles can be selected. iii. Click **Add**.
  4. **Access policy** tab: i. In this tab, indicate the **Access policy** the user will be part of. To do this, check the checkbox for each group you wish to include the user in.
6. To complete the user creation, click **Save**.

A confirmation message will be displayed, and the user will appear in the report list. The user can now use **Domum** according to the configured permissions.

## Add a limited internal user

1. On Segura®, in the navigation bar, hover over the **Products menu** and select **Domum Remote Access**.
2. In the side menu, select **Management > Internal users > Users**.
3. In the bottom-right corner, click on **Add**.
4. In the **Add user** screen, click the **Add limited user** button.
5. In the **New limited user** screen, fill in: a. **Vendor***: in the drop-down menu, select the vendor for the user. b.**Name***: enter the user’s name. c. **Mobile phone***: enter the user’s mobile number. d. **Email***: enter the user’s email. e. **Document**: enter the user’s document number. f. **Photo**: click the **Choose file** button and select the photo to be assigned to the user. g. **Status***: indicate the status the user will be created with. The options are **Enabled** and **Disabled**.
6. To complete the user creation, click **Save**.

A confirmation message will be displayed, and the user will appear in the report list. The user can now use **Domum Remote Access** according to the configured permissions.

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Do you still have questions? Reach out to the [Segura® Community](https://community.senhasegura.io/).