---
title: "How to configure GLPi integration in Segura™"
slug: "how-to-configure-glpi-integration-in-senhasegura"
updated: 2026-11-03T14:47:51Z
published: 2026-11-03T14:47:51Z
canonical: "docs.senhasegura.io/how-to-configure-glpi-integration-in-senhasegura"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to configure GLPi integration in Segura™

This guide shows how to configure the integration between Segura™ and **GLPi ITSM** using the **REST API**.

## Requirements

- GLPi ITSM API authentication data:
  - GLPi ITSM API URL (the API endpoint).
  - GLPi ITSM User.
  - GLPi ITSM Application Token.
  - GLPi ITSM Password.

## Configure GLPi ITSM

1. On Segura™ Platform, in the navigation bar, hover over the Products menu and select **Settings**.
2. In the side menu, select **Integrations > ITSM > ITSM Connections**.
3. In the **ITSM Connections** report, in the top bar, click on **Add**.
4. In the **Registration of integration with ITSM** screen, select **GLPi ITSM**.
5. In the **Registration of integration with ITSM** screen, fill in the fields:
  - **Integration name:** name of the integration in Segura™.
  - **Enabled:** select **Yes**
  - **API URL:** GLPi ITSM API endpoint.
  - **User:** user with access to tickets in GLPi ITSM.
  - **Application token:** authentication token in GLPi ITSM
  - **Password:** GLPi ITSM user password.
6. Click **Save**.

Info

It’s necessary that the option **Enable login with credentials** is enabled in the GLPi API settings.