---
title: "How to import passwords and notes to MySafe"
slug: "how-to-import-passwords-and-notes-to-mysafe"
updated: 2026-11-03T14:48:18Z
published: 2026-11-03T14:48:18Z
canonical: "docs.senhasegura.io/how-to-import-passwords-and-notes-to-mysafe"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to import passwords and notes to MySafe

This document provides a step-by-step guide on how to import passwords and notes in bulk into **MySafe**, either from other password managers or by using the provided template file.

## Path to access

1. On Segura™ Platform, in the navigation bar, hover over the **Products menu** and select **MySafe**.
2. In the side menu, select **Batch import**.

## Import passwords from other password managers

To import passwords from other password managers like LastPass and Keeper, follow the steps below:

1. Access the LastPass or Keeper website.
2. In the password export area, download the file with the passwords.
3. Save the file in a secure and accessible location on your device.
4. On the **Batch import** screen of **MySafe**, click **Import**.
5. On the **Add new batch import** screen, select **LastPass** or **Keeper**.
6. In the **File*** field, upload the exported `.csv` or `.xlsx` file.
7. Click **Import data**.
8. Wait for the process to complete and refresh the page to check if the passwords were successfully imported on the **Passwords** screen.

Attention

Permanently delete the downloaded file from your device after the import to prevent third parties from accessing your passwords.

Info

- When performing batch imports of `.csv` or `.xlsx` files, set all filled cells as text in your spreadsheet editor. This prevents the removal of leading zeros and ensures the preservation of special characters such as quotes and commas.
- When importing or exporting data in other tools, carefully review the settings to ensure special characters are not lost or altered during processing.

## Import passwords from a template file

To import passwords from a template file, follow the steps below:

1. On the **Batch import** screen, click **Import**.
2. Choose the **Password** option.
3. On the **Add new batch import** screen, click **Template file** to download the spreadsheet in `.xlsx` format.
4. Fill out the spreadsheet according to the provided instructions, adding the password information.
5. Save the filled spreadsheet on your device.
6. Return to the **Add new batch import** screen.
7. Upload the filled file in the **File*** field.
8. Click **Import data**.
9. Wait for the process to complete and refresh the page to check if the passwords were successfully imported on the **Passwords** screen.

Attention

Permanently delete the filled file from your device after the import to prevent third parties from accessing your passwords.

More information on [First steps with MySafe web](/v4-2/docs/first-steps-with-mysafe-web).

## Import notes from a template file

To import notes from a template file, follow the steps below:

1. On the **Batch import** screen, click **Import**.
2. Choose the **Note** option.
3. On the **Add new batch import** screen, click **Template file** to download the spreadsheet in `.xlsx` format.
4. Fill out the spreadsheet according to the provided instructions, adding the notes information.
5. Save the filled spreadsheet on your device.
6. Return to the **Add new batch import** screen.
7. Upload the filled file in the **File*** field.
8. Click **Import data**.
9. Wait for the process to complete and refresh the page to check if the notes were successfully imported on the **Notes** screen.

Attention

Permanently delete the filled file from your device after the import to prevent third parties from accessing your notes.

## View import process details

To check the status of your imports and identify any potential errors, follow the steps below:

1. On the **Batch import** screen, locateidentify the desired import.
2. Click the **Actions** button and select one of the options:
  1. **Process details**: view detailed information, including status, lines with errors, and progress of the import.
  2. **Download**: download the `.csv` file that was uploaded.

## Important notes

- If errors are identified during the import, review the `.csv` file or template spreadsheet to correct the data and re-import the spreadsheet.
- To ensure compatibility, use a reliable spreadsheet editor to fill out the template file.
- Remember to permanently delete the files after import to prevent third parties from accessing your confidential information.

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Do you still have questions? Reach out to the [Segura™ community](https://community.senhasegura.io).