How to manage changes in Change Audit

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This guide shows how to manage the operational changes in Segura®.

How to register a change

  1. On Segura®, in the navigation bar, hover over the Product Menu and select Change Audit.
  2. In the side menu, select Changes.
  3. In the Changes report, click Add.
  4. In the Main Information tab:
    1. In the Change Information section:
      1. Change Code: provide a code for this change.
      2. Title: provide a title for the change.
      3. Description: provide a description for the change.
    2. In the Change Window section:
      1. Start Date: specify the date and time the change begins.
      2. Due Date: specify the date and time the change ends.
    3. In the Access Settings section:
      1. Access Group: select the access group for this change.
  5. In the Script tab, enter the commands to be executed.
    1. This script will be used as a reference for auditing, so it must be correct.
  6. Click Save.

How to approve a change

Info

A different user from the one who created the change must approve it before execution.

How to request a change

  1. On Segura®, hover over the Product Menu and navigate to PAM Core.
  2. In the sidebar, go to Credentials > All Credentials.
  3. Locate and select the credential/device to be accessed for the change.
  4. Click Start Session.
  5. Provide a justification and select the target change from the list.
  6. Execute the intended commands.

How to audit sessions

After a change, it is possible to validate what was done during the session:

  • Change Details: View execution time, user, and IP address.
  • Change Audit:
    • Commands not executed (but planned) appear in red.
    • Commands executed but not planned appear in green.
  • Session Logs: Detailed logs of the session.
  • Session Video: A full screen recording of the performed actions.