---
title: "How to export and open data from Segura® Platform"
slug: "how-to-open-backup-files"
updated: 2026-11-03T14:57:58Z
published: 2026-11-03T14:57:58Z
canonical: "docs.senhasegura.io/how-to-open-backup-files"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to export and open data from Segura™ Platform

## Requirements

- Have the System Administrator role.

## Path to access

1. On Segura™, in the navigation bar, hover over the **Products menu** and select **Settings**.
2. On the side menu, select **Backup > Export history**.

## Export data

1. In the **Export history** report, click the **Export info** button.
2. You'll be directed to the **Export info** screen. In this screen, fill in the following fields:
  1. **Key mode**: select one of the two options:
    1. **Parts**: you'll need to enter the parts of the master key.
      1. In this case, you should enter one part per line in the text field **Parts of ley (one per line)**, which is located just below the two options.
    2. **Complete key**: you'll need to enter the master key obtained in the master key ceremony.
      1. In this case, you should enter the complete master key in the text field **Master key**, just below the **Parts of key** field.
3. Click **Export data**.

A message indicating the success of the operation will appear, and the export request record will be displayed in the **Export history** report. To download the data, you'll need to wait until it becomes available. When the download is ready, the **Download** option will be available in the **Action** column of the report.

## Open the backup file

The encryption of a backup is generated based on the master key that was active in the system at that exact moment. If a new master key ceremony has occurred, resulting in the generation of a new cryptographic key, it won't be possible to access a backup created earlier, as it's linked to the previous master key.

### Requirements

- Install [pyAesCrypt](https://pypi.org/project/pyAesCrypt/), according to the operating system you're using:
  - On Windows:
    1. Install Python 3 from [python.org](https://www.python.org/downloads/).
    2. During the installation, select **Add python.exe to PATH**.
    3. Run `pip install pyAesCrypt`.
  - On Linux, run the following command, or the equivalent for your distribution:

```
sudo apt install pipx && pipx install pyAesCrypt && pipx ensurepath
```
- Have the necessary permissions and the master key that was active when the backup was created.

The procedures assume the default directories and paths.

## Open files on Windows

1. After clicking **Download**, a `tar.gz` file will be downloaded. You'll need to unzip this file.
2. After unzipping the backup file, navigate through the folder structure to the data you want to decrypt.

## Directory structure

The directory structure for saved files follows this pattern:

```
YYYY-MM-DD/
├── Credentials/
│   ├── [device1]/
│   │   └── credential_1.aes
│   ├── [device2]/
│   │   └── credential_2.aes
│   └── [deviceN]/
│       └── credential_N.aes
└── Sshkeys/
    └── ...
```

Where:

- YYYY-MM-DD represents the file creation date (year-month-day).
- [dispositivo1], [dispositivo2], etc., are the names of devices registered in the vault.

## Locating and decrypting process

1. Access the folder with the desired date (for example, `2024-09-13`).
2. Access the `Credentials` subfolder.
3. Choose the folder of the specific device (for example, `ubuntu`, `debian`, `win2000`).
4. Locate the `.aes` file corresponding to the desired credential (for example, `credencial_1.aes`). Use pyAesCrypt to decrypt the `.aes` file.

### Example

For a file created on September 13, 2024, containing credentials for an Ubuntu device:

1. Access the `2024-09-13` folder.
2. Enter the `Credentials` subfolder.
3. Open the `ubuntu` folder.
4. Locate the `credential_1.aes` file.
5. Use pyAesCrypt to decrypt `credential_1.aes`.

## Open files on Linux

1. Through the command line, access the shared folder that receives the Segura™ backup data.
2. Locate the folder where the files are stored and look for the path `/srv/backup_remoto/secrets/`.
3. Choose the folder with the date you want to access the backup.
4. Choose the file with the `.aes` extension. In the terminal, run `pyAesCrypt -d <file.aes>` to decrypt the backup file. Enter the master key when pyAesCrypt prompts for it.