---
title: "How to request a password change from the credentials list"
slug: "how-to-request-a-password-change-from-the-credentials-list"
updated: 2026-11-03T14:48:02Z
published: 2026-11-03T14:48:02Z
canonical: "docs.senhasegura.io/how-to-request-a-password-change-from-the-credentials-list"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to request a password change from the credentials list

This document provides information on how to request a password change from the **Access credentials** screen on **PAM Core**. As a credential administrator, you can execute password rotation directly from the credentials list.

## Requirements

- Be an administrative user with permission to change passwords. More information in [How to manage users](/v4-2/docs/how-to-manage-users).
- Have an eligible credential for password change, with a configured rotation policy and valid connectivity. More information in [How to set up a credential](/v4-2/docs/pam-credential-how-to-set-up-a-credential-in-senhasegura).

## Request password change

1. On **Segura™ Platform**, in the navigation bar, hover over the **Products menu** and select **PAM Core**.
2. In the side menu, select **Credentials > All credentials**.
3. Identify the credential whose password you want to change and, in the **Actions** column, select the **Request password change** option from the dropdown menu.
Info

If the credential is ineligible or a pending/active execution already exists, the **Request password change** option will be unavailable. In this case, the system displays a message stating the reason for the unavailability.
4. A confirmation modal will be displayed. Select **Yes** to confirm or **No** to cancel the action.
5. On the **Request password change** screen, fill in the **Schedule date *** field with the date and time you wish to change the password, or keep the current date and time for an immediate password change.
6. Click **Save**.

After saving the request, the system will display a success notification on the screen containing a link to the **Executions** module. By clicking this link, you will be directed to the **Operation details** screen, where you can track the progress of your request. After completion, the log is recorded in the [password change audit report](/v4-2/docs/executions-operations-attempt) of the **Executions** module.