How to request batch access for internal user

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This document provides a step-by-step guide to request access for internal user groups in Domum Remote Access.

Request batch access

  1. On Segura®, in the navigation bar, hover over the Products menu and select Domum Remote Access.
  2. In the side menu, select Management > Internal users > Groups.
  3. In the Internal users groups report, in the action column, click the three vertical dots and select Batch request access, represented by the computer icon.
  4. In the screen that opens, click the option for the type of user you want.

Full user access

  1. In the General tab, fill in the fields:
    1. Internal user group: filled in automatically.
    2. Under Request details, fill in the information:
      1. Justification*: describe a justification for the request.
      2. Reason*: select a previously registered reason for granting access.
      3. Governance code: enter the code, if any.
  2. In the Access limitation tab, fill in the information about the Access permission period.
    1. Start*: indicate the date and time when the access will become valid.
    2. Duration*: enter a value and a duration metric (minutes, hours, days, or months) for the access.
  3. Click on Save.

Access for limited users

  1. In the General step, fill in the fields:
    1. Internal user group*: filled in automatically.
    2. Under Request details, fill in the information:
      1. Justification*: describe a justification for the request.
      2. Reason*: select a previously registered reason for granting access.
      3. Governance code: enter the code, if any.
  2. Click Continue.
  3. In the Devices step:
    1. Click the add icon and select the desired devices from the list provided.
    2. Click Add.
  4. Click Continue.
  5. In the Credentials step:
    1. Click the add icon and select the desired credentials.
    2. Click Add.
    3. For each credential in the table, select the permission that will be granted, Login and/or View password.
  6. Click Continue.
  7. In the Access limitation step, fill in the information:
    1. Access permission period: choose a date, time, and duration of access.
    2. Access permission days: select the access days from the options.
    3. Access permission times: select the access times from the options or select Custom and choose the times you want.
    4. Sessions: choose between Unlimited or specify the maximum number of sessions to be accessed.
  8. Click Continue.
  9. In the Review step, you will find the summary of the access request. If you need to change a step, click on Previous to go back to the desired step and edit it.
  10. If everything is correct, click Save.

A confirmation message will be displayed, and the request's progress can be monitored via the Request access — Internal users report, accessible through Request access > Internal users.

Do you still have questions? Reach out to the Segura® Community.