---
title: "How to request batch access for an internal user"
slug: "how-to-request-batch-access-for-internal-user"
updated: 2026-03-04T12:03:42Z
published: 2026-03-04T14:36:45Z
canonical: "docs.senhasegura.io/how-to-request-batch-access-for-internal-user"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to request batch access for an internal user

This document provides a step-by-step guide to request access for internal user groups in **Domum Remote Access**.

## Request batch access

1. On Segura®, in the navigation bar, hover over the **Products menu** and select **Domum Remote Access**.
2. In the side menu, select **Management** > **Internal users** > **Groups**.
3. In the **Internal users groups** report, in the action column, click the three vertical dots and select **Batch request access**, represented by the computer icon.
4. In the screen that opens, click the option for the type of user you want.

## Full user access

1. In the **General** tab, fill in the fields:
  1. **Internal user group:** filled in automatically.
  2. Under **Request details**, fill in the information:
    1. **Justification*:** describe a justification for the request.
    2. **Reason*:** select a previously registered reason for granting access.
    3. **Governance code:** enter the code, if any.
2. In the **Access limitation** tab, fill in the information about the **Access permission period**.
  1. **Start*:** indicate the date and time when the access will become valid.
  2. **Duration*:** enter a value and a duration metric (minutes, hours, days, or months) for the access.
3. Click on **Save.**

## Access for limited users

1. In the **General** step, fill in the fields:
  1. **Internal user group*:** filled in automatically.
  2. Under **Request details**, fill in the information:
    1. **Justification*:** describe a justification for the request.
    2. **Reason*:** select a previously registered reason for granting access.
    3. **Governance code:** enter the code, if any.
2. Click **Continue**.
3. In the **Devices** step:
  1. Click the add icon and select the desired devices from the list provided.
  2. Click **Add**.
4. Click **Continue**.
5. In the **Credentials** step:
  1. Click the add icon and select the desired credentials.
  2. Click **Add**.
  3. For each credential in the table, select the permission that will be granted, **Login** and/or **View password**.
6. Click **Continue**.
7. In the **Access limitation** step, fill in the information:
  1. **Access permission period**: choose a date, time, and duration of access.
  2. **Access permission days:** select the access days from the options.
  3. **Access permission times**: select the access times from the options or select **Custom** and choose the times you want.
  4. **Sessions:** choose between **Unlimited** or specify the maximum number of sessions to be accessed.
8. Click **Continue**.
9. In the **Review** step, you will find the summary of the access request. If you need to change a step, click on **Previous** to go back to the desired step and edit it.
10. If everything is correct, click **Save**.

A confirmation message will be displayed, and the request's progress can be monitored via the [Request access — Internal users](/v4-2/docs/new-remote-access-internal-user) report, accessible through **Request access > Internal users**.

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Do you still have questions? Reach out to the [Segura® Community](https://community.senhasegura.io/).