---
title: "How to Reset an Expired Windows Password with EPM and MFA"
slug: "how-to-reset-an-expired-windows-password-with-epm-and-mfa"
updated: 2026-03-04T12:03:46Z
published: 2026-03-04T14:36:49Z
canonical: "docs.senhasegura.io/how-to-reset-an-expired-windows-password-with-epm-and-mfa"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Reset an Expired Windows Password with EPM and MFA

This document provides a guide on how to reset your expired Windows password when using **Segura® EPM** for authentication, specifically when Multi-Factor Authentication (MFA) is configured, and your current password requires changing upon login.

## Requirements

Before proceeding, ensure the following:

- The **Segura® EPM** client installed on your Windows.
- Your Windows account is managed by **Segura® EPM** for login.
- Multi-Factor Authentication (MFA) is configured for your account via **Segura®**.
- Your organization's password policies (e.g., complexity, history) are configured and enforced either by **Segura®** or the underlying directory service (like Active Directory).

---

## Reset an expired Windows password

If your Windows password is expired and you use **Segura® EPM** with MFA, **EPM Windows** prompts you to change it during sign-in. Follow these steps:

1. Start Windows with your Windows username.
2. When **EPM Windows** prompts, enter your MFA token (for example, the TOTP code from your authenticator app).
3. If your password has expired, **EPM Windows** opens the **Password Reset** screen.
          
          

This screen appears only when your password has expired and must be updated to complete the log in.
4. In **New password**, enter a new password.
5. In **Confirm new password**, enter the same password.
          Attention

          

Your password must meet your organization's policy (minimum length, character types, complexity). If it doesn’t, **EPM Windows** will show an error and will not change the password.
6. Click **Change Password**.
7. **EPM Windows** validates the new password.
8. When the change succeeds, Windows logs you in.

          
          

For security and auditing, **EPM Windows** writes client-side logs recording the password reset event.