---
title: "Validation logs"
slug: "itsm-validation-logs"
updated: 2026-11-03T14:47:51Z
published: 2026-11-03T14:47:51Z
canonical: "docs.senhasegura.io/itsm-validation-logs"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Validation logs

This document provides information about the **Validation logs** report screen, which displays the records of ITSM ticket validations performed in the Segura™ Platform.

## **Access path**

1. On the Segura™ Platform, on the navigation bar, hover over the **Products menu** and select **Settings**.
2. In the side menu, select **Integrations > ITSM > Validation logs**.

## **Actions menu**

| Item | Type | Description |
| --- | --- | --- |
| **Actions** | Dropdown menu | Displays additional actions related to the validation logs report. |

## **Search fields**

| Item | Type | Description |
| --- | --- | --- |
| **Ticket** | Text field | Filters the records by the ticket code informed in the validation. |
| **Type** | Dropdown menu | Filters the records by the ticket type. |
| **Result** | Dropdown menu | Filters the records by the validation result. |
| **Period** | Date selector | Filters the records by the validation date range. |
| **More** | Button | Displays additional filters for the search. |
| **Filter** | Button | Applies the completed filters to the list. |
| **Clear** | Button | Removes the applied filters and restores the complete list. |

## **Report fields**

- **ID**: unique identification code of the record.
- **Date/Time**: date and time when the validation was performed.
- **User**: name of the user associated with the operation.
- **Module**: platform module where the operation occurred.
- **Operation**: action performed that required the ticket validation.
- **Access policy**: name of the access policy applied to the operation.
- **Ticket**.
- **Type**.
- **Result**.
- **ITSM connection**: name of the ITSM integration used for the validation.
- **Actions:**
  - **View**: displays the full details of the validation record.