How to check the device connectivity
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How to check the device connectivity

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Article summary

All devices go through a defined connectivity verification flow. This flow occurs every 3 minutes and determines which devices are connectable.

The senhasegura’s platform allows you to generate a report of all devices and their connectivity status.

Connectivity Tests

To list the available devices, follow the steps below:

  1. In the top left corner, click Grid Menu, indicated by the nine squares, and select Devices.
  2. On the side menu, select Connectivity Tests.
  3. A screen listing all successfully connected devices will appear.
  4. The listing, by default, will only show successfully connected devices. This information appears in the Connectable column of the listing. The column Message shows the Successfully Connected message if the device is available.

Filter devices

In the Connectivity Tests screen, in the top bar, you have several fields that you can use to filter your devices:

  1. In the Date field, you’ll select the start date of the filtering.
  2. In the until field, you’ll select the end date of the filtering.
  3. In the Device field, you’ll fill in the hostname, name, or IP of the device you want to filter.
  4. Select the connection protocol you want to filter from the Connectivity drop-down.
  5. Select the connection status of the devices you want to filter from the Connectable drop-down.
  6. From the Result drop-down, select the message you want to filter by.
  7. After selecting the fields and menus you want to use to filter the devices, click the Filter button to display the results of your filtering, and the Clear button to remove the selected filtering parameters.

Do you still have questions? Reach out to the senhasegura Community.

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