How to connect to a remote device with RDP Proxy

This document provides information about a step-by-step guide on how to make a connection to a Segura® Platform server using a validated RDP client on Windows or macOS.

Once connected to Segura® Platform RDP Proxy, you must fill in the authentication data and the data of the remote device to be connected. The Segura® Platform authentication window and the steps that follow it are the same on both operating systems.

Requirements

• An RDP client installed on your workstation. More information in RDP Proxy.

Connect to a remote device

1. Open your RDP client: Remote Desktop on Windows, or the Windows App on macOS.
2. On the Computer field, type the IP address or the Segura® Platform hostname.
3. The User name field is optional and can be filled in when requested on the Segura® Platform home screen.
   1. If you wish to fill in, enter the username used to access the vault.
4. Click Connect.
5. In the Segura® Platform initial window, enter the necessary data:
   1. Segura Credentials section:
      1. Username: user registered in the vault to be accessed.
      2. Password: password of the user accessing the vault.
      Attention

      When your password is reset or expires, the RDP Gate will display a message warning that the password needs to be changed and display the steps that the user must take to register a new password through the web interface.

   2. Target device section:
      1. Device: IP address or hostname of the device to be accessed.
      2. Username: credential of the device to be accessed.
      3. Personal password (optional field): if a personal credential is used, enter the credential password.
         Info

         If the device supports the use of personal credentials, provide the personal credential in the username field and fill in the personal password field.
         To learn more about personal credentials, access the How to use a personal credential document.

6. Click Access.
   1. In sessions where the MFA Token is enabled, enter the number generated by the token in this step.
7. If a presentation banner appears, with an initial message, click OK.

After these steps, the session will start and be ready for use.