---
title: "How to unblock a user"
slug: "pam-session-how-to-unblock-a-user"
updated: 2026-03-04T12:03:27Z
published: 2026-03-04T14:36:38Z
canonical: "docs.senhasegura.io/pam-session-how-to-unblock-a-user"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to unblock a user

This document provides information about a step-by-step process on how to unblock a user.

## Requirements

- Be an admin user.

---

## Unblock a user

1. On Segura®, in the navigation bar, hover over the **Products menu** and select **PAM Core**.
2. In the side menu, select **Audit** > **Sessions** > **Blocked users**.
3. On the list, choose the user that you want to unblock.
4. At the **Actions** column, click on **Actions button** and select **Block/Release interactivity**.
  1. At the confirmation box, click **Yes** to confirm the action.

A message will be displayed **“Interactivity restored. User may interact with the session!”**. The block entry is removed from the active block list.

To find the registers from the previously unblocked users, go to the **Status** field and select **Disabled**. On the list will be displayed all the unblocked users.