Troubleshooting

API Authorization Error When Trying to Open the Agent Scenario When trying to open the go agent, you may encounter an API authorization error. This issue can occur due to the senhasegura-api-authorization-service container not being installed ...

Some applications have dependencies and interactions with third-party files or applications, such as DLLs, configuration files, or other applications. For these applications to work correctly, the user must have permission in the operating system ...

Install 1004: Invalid credential Problem:  the workstation asymmetric key does not exist on the senhasegura server. Solution: it is necessary to re-register the workstation. See the Generate a Use License section of the Installation...

Scenario While running the antivirus software on the system, the Go Endpoint Manager agent is being detected as a threat, compromising the functioning and performance of senhasegura's PEDM solution. Cause Some antivirus programs may create a...

Scenario When enabling in general parameters the elevation setting User can elevate applications and running an application from the Control Panel, some applications don't run with privileges. Solution To remedy this problem, there are two...