Segura® Intelligence incorporates continuous measurement and reporting on the impact of its AI-driven features, demonstrating tangible improvements in productivity, risk mitigation, compliance, and overall operational efficiency for privileged access management.
Key performance indicators (KPIs) and metrics
Session review efficiency
- Time reduction for session review: AI-powered summarization and anomaly detection reduce the average time required to review privileged session recordings by up to 81–91%. Security teams can process hours-long sessions in minutes, freeing resources for higher-priority tasks.
- Increase in sessions audited: with automation, organizations audit 3–5× more sessions without expanding staff, broadening coverage and compliance.
Policy and entitlement management
- Faster policy creation: automated policy recommendations cut manual policy development and tuning time by 31–43%, accelerating least-privilege adoption and access recertification.
- Decrease in orphaned or overprivileged accounts: continuous discovery and anomaly detection identify and help remediate orphaned accounts or excessive entitlements, supporting zero standing privilege.
Operational productivity
- Automation of routine admin tasks: user provisioning, credential reviews, and access approvals handled by AI/copilot features reduce day-to-day admin workload by 30–45%.
- Error reduction: genAI-guided workflows and automated remediation lead to a 24–29% reduction in human errors (based on published industry research and internal user feedback).
Threat detection and response
- Faster threat response: real-time anomaly detection and automated incident triage enable 2–5× faster mean time to detect (MTTD) and mean time to respond (MTTR) for privileged access risks.
- Precision and recall: continuous benchmarking shows high detection accuracy for policy violations and anomalous events, with adaptive feedback loops and auditor input to maintain reliability.
Evidence and benchmarking
- Internal benchmarks: customers using Segura® Intelligence report up to 91% faster session review, 31–43% time savings on policy management, and substantial gains in coverage and error reduction, as verified by case studies and internal analytics.
- Industry validation: external reports (e.g., Forrester, IDC 2024) align with Segura®’s findings, AI-driven automation in IT security consistently delivers 30–50% faster task resolution and up to 5× more effective session analysis.
- Transparency and auditability: all AI actions, recommendations, and administrator interactions are logged and available for review, supporting ongoing optimization and compliance with audit and regulatory requirements.
Continuous improvement
- Feedback-driven model refinement: auditor input, periodic benchmarking, and ongoing user engagement ensure that AI models and policy recommendations adapt to changing environments, threats, and organizational needs.
- Custom metrics: Segura® supports custom metric tracking and dashboarding, so organizations can align reporting with their own SLAs, KPIs, and compliance targets.