How to connect the senhasegura mobile app to your account

This tutorial provides a step-by-step guide on how to connect the senhasegura mobile app to your account.

Requirements

• senhasegura version 3.31 or newer.
• URL filled in the Orbit Config Manager screen.
• Android operating system version 10 or newer.
• Authorization for app usage defined in Grid Menu > SYSTEM > Settings > System parameters > System parameters > Access control > Mobile app.

Install the senhasegura mobile app

Download the senhasegura mobile app on Google Play Store and install it on your mobile device.

Enable the senhasegura mobile app

Before connecting the mobile app to your account, you need to enable it on senhasegura. Follow the steps below:

1. On senhasegura, in the upper left corner, click the Grid Menu, represented by the nine squares, and select MySafe.

2. In the side menu, select + Integrations > My apps.

   Info

   You can also access the My apps screen by clicking on your username in the upper right corner of senhasegura. In the drop-down menu, click My apps, represented by the key icon

3. In the upper right corner of the My apps screen, click View actions, represented by the three vertical dots icon, and select New key.

4. In the My apps screen, complete the information:

   1. Name*: enter a name for the application.
   2. Expiration date: define an expiration date and time for the authorization key. Enter the date in the first field and the time in the second field. In each field, there’s a downward arrow you can click. In the first field, clicking on the arrow will display a calendar, and in the second field, you’ll view a list of times.
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   If you don't set an expiration date, the authorization access key will only expire if you exit the application or manually revoke the key.

   3. Application type*: mark Mobile app.

5. Click Save.

First access to the senhasegura mobile app

After enabling the mobile app on senhasegura, you are ready to make your first access on your mobile device. Follow the steps below:

1. After clicking Save on the senhasegura’s My apps screen, you’ll view a QR code. This code is used to establish the connection between the mobile app and senhasegura.

2. Click the senhasegura mobile app icon on your mobile device screen.

3. At the bottom of the mobile app initial screen, click Scan code.

   1. You’ll immediately view a pop-up window asking you to give permission for the app to use your device’s camera to scan the QR code. You can choose to give permission while using the app or only this time.
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   By selecting “Only this time”, this pop-up window will be displayed again every time you need to scan a new code.

   2. Place the QR code inside the indicated area on your mobile device screen. Once detected, the app will generate a key with exclusive access to the login endpoint, and the QR code scanning will start automatically.

6. After the QR code is scanned, you’ll receive an email with an 8-digit activation code.

7. Insert the 8-digit activation code in the Insert code field on the senhasegura mobile app screen.

8. If the code is correct, you'll either be directed to the Pending approval screen or the Terms of service screen.

   Info

   If the administrator has determined that access to the senhasegura app requires approval, please wait for this approval on the Pending Approval screen. After approval, you will be directed to the Terms of service screen.

   If the administrator has not determined the need for approval to access the app, you will be automatically directed to the Terms of Service screen.

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   You can view the approval status on Grid Menu > SYSTEM > Settings > User management > My requests. The available statuses are PENDING, APPROVED, REJECTED, EXPIRED and CANCELLED.

9. Once connection with senhasegura is established, you'll be directed to the Terms of Service screen on the mobile app.

9. Scroll down and read the Terms of service until the end.
10. If you agree with it, click Accept.
11. You’ll be directed to the Products screen.

The senhasegura mobile app is now ready to use.

After the first access to the senhasegura mobile app

While the authorization access key for the senhasegura mobile app is still active
(not expired or revoked), you can access the app with a simple login.
Follow the steps below:

1. Click the senhasegura mobile app icon on your mobile device screen.
2. On the Welcome to senhasegura screen, click Login.
3. Use the standard authentication defined by your device - Biometrics, FaceID, or PIN, for example.

4. Once the authentication is completed, you’ll be directed to the Products screen.

The senhasegura mobile app is now ready to use.

Next

How to manage passwords in MySafe through the senhasegura mobile app

How to manage notes in MySafe through the senhasegura mobile app

Do you still have questions? Reach out to the senhasegura Community.