How to approve, disapprove, or revoke an access request

This document will guide you through a step-by-step on how to approve, disapprove or revoke a password access request.

Requirements

• Be a user with an approver role.

Path to access

The report can be accessed through two paths:

1. On senhasegura, in the upper left corner, click Grid Menu, identified by the nine squares icon, and select PAM Core.
2. In the side menu, select Access control > My approvals.

or

1. On senhasegura, in the upper left corner, click Grid Menu, identified by the nine squares icon, and then select Desktop.
2. In the side menu, select Homepage.
3. At the Request section, click Approvals.

Possible actions on a request

1. In the list, select the request that you want to approve or disapprove.
2. In the Action column, click on the three vertical dots icon and select one of the following actions:

Reject an access request

1. Click on the X icon to reject a request. A confirmation box will be displayed, click Yes. The Disapprove request page will open with the request details and a text box for the justification.
2. Click Reject.
3. In the confirmation box, click Yes.
4. The message Success. Request rejected. will be displayed.

Approve an access request

1. Click on the check icon to approve a request. The Approve request page will open and the start and end date can be changed, if necessary.
2. Click Approve.
3. The message Success. Request approved. will be displayed.

Revoke an access request

1. In the Action column, click on the three vertical dots icon.
2. Click on the X icon to revoke a request. The Requests page will open with the request details and a text box for the justification.
3. Click Revoke.
4. The message Success. Request revoked. will be displayed.

After any of these actions, the user who requested the access can view the approver's answer by accessing the My requests document.

Next:

Requests

Do you still have questions? Reach out to the senhasegura Community.