This document describes the requirements for installing and operating EPM Windows.
Requirements
To ensure proper operation:
- Add EPM Windows to your antivirus exclusions.
- Include EPM Windows as an exception in system hardening processes.
Attention
If you do not add EPM Windows to your hardening exceptions, it will not run normally.
Hardware specifications
| Sessions | CPU Cores | RAM (GB) | Storage (GB) |
|---|---|---|---|
| Up to 50 | 4 | 4 | - |
| 50 - 100 | 8 | 8 | 8 |
| 500 | 16* | 16 | 16 |
* Requires the pm.max_children parameter set to 10. For sessions exceeding 500, consult the Segura® Platform support for tailored recommendations.
Network requirements
EPM Windows needs outbound access to the following DigiCert URLs. Allow them on your firewall and proxy with these settings:
| Setting | Requirement |
|---|---|
| Port | 80 (HTTP) |
| Proxy authentication | None. Configure the proxy to allow these URLs without user authentication. |
| SSL inspection | None. Exclude these URLs from SSL inspection and decryption. |
DigiCert URLs to allow:
http://crl3.digicert.comhttp://crl4.digicert.comhttp://ocsp.digicert.comhttp://cacerts.digicert.com
Dependencies
| Component | Requirement |
|---|---|
| .NET | Microsoft .NET 9 Desktop Runtime ≥ 9 |
| Libraries | Microsoft Visual C++ Redistributable (2015-2022) x86/x64 |
| Segura® Platform | Version 4.2.14 or later, for the agent to complete the version-compatibility check during installation. Earlier versions aren't covered by the compatibility check, so the EPM agent's behavior isn't guaranteed. See EPM version compatibility for the full policy, including behavior in earlier versions. |
Supported platforms
EPM Windows supports the following Windows Server environments and x64 workstations:
| OS | Version | Architecture |
|---|---|---|
| Windows Server | 2022 (64-bit) | x64 |
| Windows Server | 2019 (64-bit) | x64 |
| Windows Server | Version 1803 and later (64-bit) | x64 |
| Windows Server | 2016 (64-bit) | x64 |
| Windows Server | 2012 R2 (64-bit) | x64 |
| Windows Server | 2012 (64-bit) | x64 |
| Windows | 8.1 (64-bit) | x64 |
| Windows | 10 version 1607 and later (64-bit) | x64 |
| Windows | 11 (64-bit) | x64 |
Unsupported OS versions
For unsupported OS versions:
- Visit the Segura® suggestions portal.
- Submit an official support request.