---
title: "How to grant the first access to internal users"
slug: "grant-the-first-access-to-internal-users"
updated: 2026-03-04T12:03:43Z
published: 2026-03-04T14:36:45Z
canonical: "docs.senhasegura.io/grant-the-first-access-to-internal-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to grant the first access to internal users

This document also provides information about how to create an access request for remote internal users in **Domum Remote Access**, including all steps for configuring general information, access limitation, and sending the access link.

1. On Segura®, in the navigation bar, hover over the **Products menu** and select **Domum Remote Access**.
2. In the side menu, select **Request access > Internal users.**
3. In the bottom-right corner, click on **Add**.
4. On the **General** tab, complete the information. a. **Internal user group:** select one of the previously created groups. b. **User:** choose the group user you want to grant access to. Only users of the selected group will be available for selection. c. Under **Request Details**, complete the information.
  - **Justification:** information from this field will appear in the user's login details.
  - **Reason:** select a previously registered reason for granting access.
  - **Governance code:** optional field.
5. Click **Continue**.
6. On the **Access limitation** tab, complete the **Access permission period** information. a. **Start:** indicate the date and time when access will begin to be valid b **Duration:** indicate a value and duration metric (minutes, hours, days, or months) for the access.
  - You can customize the permission times by clicking **Custom** and choosing preferred start and end times.
  - In **Custom**, note that the times are predefined, with 15 min intervals between them.
7. Click **Continue**.
8. Review the information on the Review tab.
9. Click **Save**.
10. In the **Domum Remote Access > Request Access > Internal users** menu, find the user's record to whom you will grant access.
11. In the right column, click the action button.
12. Select **Forward URL** **Access.**
13. Click **Yes** to confirm.
14. The users will receive the access link to **Domum Remote Access in** their email addresses or SMS.

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Do you still have questions? Reach out to the [Segura® Community](https://community.senhasegura.io/).