How to manage a multi-factor authentication (MFA) provider

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On Segura® Platform, you can manage your MFA providers. For each provider, you'll have a different registration process, but to manage them, they will follow the same features.

Edit an MFA provider

To change a previously registered provider, follow these steps:

  1. On Segura® Platform, in the navigation bar, hover over the Products menu and select Settings.
  2. In the side menu, select MFA > Providers.
  3. In the desired provider, click the Actions button and select Edit.
  4. The Provider registration window will open in edit mode.
  5. Change what you need to and click Save.

Activate or deactivate an MFA provider

Attention

At least one OTP-based MFA provider must remain active in the system. This is a security requirement, since critical features such as proxy access and master password operations rely on OTP authentication to function properly. If you attempt to disable the last active OTP-based provider, the action will be blocked and an error message will be displayed.

To activate, reactivate or deactivate a previously registered provider, follow these steps:

  1. On Segura® Platform, in the navigation bar, hover over the Products menu and select Settings.
  2. In the side menu, select MFA > Providers.
  3. There are two options to activate or deactivate your MFA provider:
    1. Shortcut buttons:
      1. In the desired provider, click the Activate or Deactivate buttons according to the provider status and click Yes.
    2. During the editing:
      1. In the desired provider, click the Actions button and select Edit.
      2. The Provider registration window will open in edit mode.
      3. In the Active field, select No to deactivate or Yes to activate or reactivate the provider.
      4. Click Save.