---
title: "How to reconcile a credential"
slug: "pam-credential-how-to-reconcile-a-credential"
updated: 2026-11-03T14:48:01Z
published: 2026-11-03T14:48:01Z
canonical: "docs.senhasegura.io/pam-credential-how-to-reconcile-a-credential"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to reconcile a credential

The credential reconciliation process is requested manually, whenever a credential change isn't successfully performed on the Segura™ platform.

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## Requirements

To use credential reconciliation, the user must have the following privileges:

- PAM Operator permission in Segura™'s platform.
- Credential reconciliation is active in Segura™'s platform. For Instructions on setting up a reconciliation credential, access the [How to configure a reconciliation credential](/v4-2/docs/pam-credential-how-to-configure-a-reconciliation-credential) documentation.

---

## Reconcile a credential

1. On Segura™, in the navigation bar, hover over the **Products menu** and select **Executions.
2. In the side menu, select **Password operations > All operations**.
3. To filter by operation status, select **Error** from the **Status** dropdown menu. This will display a list of all incomplete and failed password change operations.
4. In the **Actions** column, click on **Restart execution**.  

4.1. If you need to schedule the reconcile credentials operation, select the date and time from the **Scheduling date menu**.
5. Click the **Continue** button.

Note that now your credential reconciliation request appears in the listing as well. In the **Actions** column, you can click on **Request immediate execution**, and confirm the request by clicking the **Yes** button in the confirmation modal. Thus, the request will be executed immediately, regardless of the schedule or execution queue.

A pop-up window with the operation success message will be displayed, confirming that the reconciliation operation was performed successfully.

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Do you still have questions? Reach out to the [Segura™ Community](https://community.senhasegura.io/).