---
title: "Request details - Video session"
slug: "pam-session-request-details-video-session"
updated: 2026-11-03T14:48:21Z
published: 2026-11-03T14:48:21Z
canonical: "docs.senhasegura.io/pam-session-request-details-video-session"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Request details - Video session

This document provides information about the **Request details** report screen, which displays the details of the request to access a session video.

## Path to access

1. On Segura™, in the navigation bar, hover over the **Product Menu** and select **PAM Core**.
2. In the side menu, select **Audit > Session record requests:**
  1. **My session video requests**.
  2. **My session video approvals**.
  3. **Requests.**
3. In the **Actions** column, click the **Actions button** and select **Details**.

---

### Main section

| **Item** | **Description** |
| --- | --- |
| **Requester** | Displays the user's name, the operation requested, and the request’s status. |
| **ID** | Displays the request code. |
| **Access group** | Displays the access group the user belongs to. |
| **Requested in** | Displays the date and time of the request. |
| **Expiration** | Displays the date and time the request will be available for approval before it expires. |
| **Approvals** | Displays the number of approvals required. |
| **Disapprovals** | Displays the number of necessary rejections. |

### Responses section

Displays the lits with the approvers, their levels, and their responses to the request.

| **Item** | **Description** |
| --- | --- |
| **Approver** | Displays the name of approvers available for request. |
| **Level** | Displays the approver level. |
| **Response** | Displays the answer given by the approver in the request. |
| **Date** | Displays the date and time the response was given. |
| **Justification** | Displays the justification given by the approver. |

### Justification Section

Displays the reason given by the user to access the session video.

| **Item** | **Description** |
| --- | --- |
| **Governance ID** | Displays the identification code for ITSM (IT Service Management) software. |
| **Reason** | Displays the reason the user needs access. Text with the justification given by the user. |

### Request Details Section

Displays additional information for the session in which the video is being requested.

| **Item** | **Description** |
| --- | --- |
| **Session ID** | Session identification code. |
| **Session start** | Session start date and time. |
| **End session** | Session end date and time. |
| **Type** | Session type protocol accessed. |
| **Host** | IP address of the session host. |
| **Username** | Username of the credential used in the session. |
| **Start Access** | Start date and time of the period to access the video. |
| **End Access** | Date and time of the end of the period to access the video. |

### Action buttons

These buttons are only available for users who have the approver role.

| **Item** | **Description** |
| --- | --- |
| **Approve request** | Button to approve the request. |
| **Disapprove request** | Button to reject the request. |