---
title: "How to establish an RDP connection via RDP Gate"
slug: "segura-saas-rdp-connection-rdp-gate"
updated: 2026-11-03T14:48:14Z
published: 2026-11-03T14:48:14Z
canonical: "docs.senhasegura.io/segura-saas-rdp-connection-rdp-gate"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.senhasegura.io/llms.txt
> Use this file to discover all available pages before exploring further.

# How to establish an RDP connection via RDP Gate

You can use any RDP client to connect to remote devices through **Segura™ RDP Proxy**. This document guides you on how to configure your connection and log into the platform using the customized port for SaaS.

## Requirements

- A Remote Desktop Protocol (RDP) client installed on your workstation.
- A user account for access to the **Segura™ Platform**.

## Connecting to the remote device

1. Open your **Remote Desktop Connection** application.
2. In the **Computer** field, type the address of your **SaaS tenant** followed by port `43389`.
  1. **Example:** `hostname_segura:43389`
3. The **User name** field is optional at this moment. If you prefer, you can fill it in when the **Segura™ Platform** login screen is displayed.
4. Click **Connect**.
5. On the **Segura™ Platform** login screen, fill in the details:

Attention

If your **Segura™ Platform** user password has expired, the RDP Gate will display a message asking you to change it through the web interface before allowing the session to continue.
  1. **User**: Your registered username on the platform.
  2. **Password**: Your **Segura™ Platform** access password.
  3. Click **Login**.
6. If your profile requires **MFA Token**, enter the code generated by your authentication device.
7. In the list of devices and credentials, select the **credential** you want to use for the remote session.
8. Click **Start Session**.
9. If a welcome banner is displayed, read the message and click **OK**.

After these steps, the remote session will be initiated and ready for use.

## Access via RDP management tools

For tools that allow saving connections (such as Microsoft Remote Desktop or RDCMan), use the following settings to connect directly:

1. **Host Name:** Type the address of your **SaaS tenant** followed by port `43389`.
  1. **Example:** `your_tenant.segura:43389`
2. **User Account:** Use the format `segura_user%saas_tenant`.
  1. **Example:** `joao.silva%corporation_tenant`

When initiating the connection through these tools, **Segura™** will request your password and MFA token before displaying the list of available devices.

Info

All connections via RDP Gate are audited and may have video recording enabled according to your company's security policies. You can block or interrupt active sessions if necessary. To understand how to manage sessions in real-time, access the document How to block a user during a session.