Request details - Video session
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Request details - Video session

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Article summary

This document provides information about the Request details report screen, which displays the details of the request to access a session video.

Path to access

  1. On senhasegura, in the navigation bar, hover over the Product Menu and select PAM Core.
  2. In the side menu, select Audit > Session record requests:
    1. My session video requests.
    2. My session video approvals.
    3. Requests.
  3. In the Actions column, click the Actions button and select Details.

Main section

ItemDescription
RequesterDisplays the user's name, the operation requested, and the request’s status.
IDDisplays the request code.
Access groupDisplays the access group the user belongs to.
Requested inDisplays the date and time of the request.
ExpirationDisplays the date and time the request will be available for approval before it expires.
ApprovalsDisplays the number of approvals required.
DisapprovalsDisplays the number of necessary rejections.

Responses section

Displays the lits with the approvers, their levels, and their responses to the request.

ItemDescription
ApproverDisplays the name of approvers available for request.
LevelDisplays the approver level.
ResponseDisplays the answer given by the approver in the request.
DateDisplays the date and time the response was given.
JustificationDisplays the justification given by the approver.

Justification Section

Displays the reason given by the user to access the session video.

ItemDescription
Governance IDDisplays the identification code for ITSM (IT Service Management) software.
ReasonDisplays the reason the user needs access. Text with the justification given by the user.

Request Details Section

Displays additional information for the session in which the video is being requested.

ItemDescription
Session IDSession identification code.
Session startSession start date and time.
End sessionSession end date and time.
TypeSession type protocol accessed.
HostIP address of the session host.
UsernameUsername of the credential used in the session.
Start AccessStart date and time of the period to access the video.
End AccessDate and time of the end of the period to access the video.

Action buttons

These buttons are only available for users who have the approver role.

ItemDescription
Approve requestButton to approve the request.
Disapprove requestButton to reject the request.

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