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How to approve a request in multi-level workflows with multiple approvers

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This guide explains how to approve an execution request linked to a workflow with multiple hierarchical approval levels, where each level includes more than one approver.

Requirements

  • The policy must be configured with hierarchical approval levels, with each level potentially including multiple approvers.
  • The administrator must belong to one of the configured approval levels.
  • The EPM macOS agent must be installed on the requester’s device.

Approval flow per level

  1. In Segura® Platform, in the navigation bar, hover over the Product Menu and select Approval Workflow > EPM > My Approvals.
  2. Filter the status to Pending to view all requests that require action.
  3. In the pending requests list, locate the request you wish to approve.
  4. Click the Actions button on the right side of the request row and select Approve.
  5. Review the request details.
  6. Click Approve request to confirm the approval.

The request will remain in the current level until all approvers in that level have approved it.

Advancement between levels

  • Once all approvers from the current level approve the request, it will automatically move to the next level.
  • This process will repeat until all levels have been approved.
  • The privileged execution will only be allowed in the agent after the final level has approved the request.