How to re-authenticate

The request to verify your identity may occur if you have performed an action considered suspicious according to the settings established by the administrator. In such cases, the web application will be locked, and you’ll only be able to continue using senhasegura after successfully re-authenticating.

This document provides a step-by-step guide on how to re-authenticate in senhasegura.

Requirements

• Continuous identification feature configured by the administrator.
• Re-authentication triggered.

Access the documents on How to add multi-factor authentication, How to authenticate with Duo, and How to register a Radius multi-factor authentication provider for more information on how to configure multi-factor authentication.

Verify your identity

The re-authentication method may vary depending on the method you configured in senhasegura.

1. On the Verify your identity screen, read the message indicating the requested authentication method and fill in the appropriate field with your local password, Microsoft Active Directory password, TOTP token, RADIUS authentication, or Duo Security authentication.

Do you still have questions? Reach out to the senhasegura community.