Orbit Server Manager displays System Error on the Asynchronous Execution > Status screen.
Symptom
- In Orbit Server Manager, Asynchronous Execution > Status displays System Error instead of the queue status.
Solution
Alert
Do not restart the appliance or its services before applying the fix. Restarting does not solve the problem and makes the failure worse.
- Apply the fix described in Segura® maintenance script for on-prem customers.
- Open Asynchronous Execution > Status again. The screen shows the queue status.
For more information
- Segura® maintenance script for on-prem customers
- Imports, reports, and notifications that fail without an error message on screen
If you are still having trouble, open a ticket with Segura® support using code SOP 140926.