How to access RDP Proxy with Duo Push authentication

This document provides information on how to access RDP Proxy using Duo Push authentication.

Requirements

Access to RDP Proxy.
A compatible Remote Desktop client.
The Duo provider configured as the multifactor authentication method on the Segura® Platform. More information in How to register a Duo Security MFA authentication provider.
Duo Mobile application configured on the mobile device.

Attention

At this time, only the standard Duo Mobile Push authentication method is supported by the platform for RDP Proxy. Do not enable the Verified Duo Push option.

Step 1: Enable MFA to start a session

On the Segura® Platform, hover over the Products menu and select Settings.
In the side menu, select System parameters > Global.
Open the Security tab and enable the Force multi-factor authentication to start a session? * parameter.

Step 2: Start the connection

Open the Remote Desktop client.
Start the connection to the Segura® Platform.
Enter the credentials of the user with Duo MFA enabled.
On the mobile device, locate the notification sent by the Duo Mobile application.
Approve the authentication request.

Step 3: Access the target device

After accessing the Segura® Platform environment, select and start the session with the target device.
On the mobile device, locate the notification sent by the Duo Mobile application.
Approve the authentication request.
Confirm that the session started normally.

After completing the steps above, the session in RDP Proxy will be established after Duo Push authentication is approved on the mobile device.