This document provides information about the Denied access report screen, which displays the history of denied access performed by users registered in Segura.
Path to access
- On Segura, in the navigation bar, hover over the Products menu and select Reports.
- In the side menu, select PCI > Denied access.
Action Menu
| Item |
Type |
Description |
| Actions |
Dropdown menu |
Displays the options to Print report, Export CSV, and Schedule report. |
Search fields
| Item |
Type |
Description |
| ID |
Text field |
Filters by the identification code within Segura. |
| Operation |
Dropdown menu |
Filters by the type of operation the user tried to perform. The options are Start session and View password. Clear the field to enable the All option. |
| User |
Text field |
Filters by the name of the user who tried to perform the operation. |
| Credential |
Text field |
Filters by the credential that was used to perform the operation. |
| Device |
Text field |
Filters by the device that was accessed. |
| Request period |
Date picker |
Filters by the period in which the accesses were made. |
Report fields
- ID.
- Operation.
- User.
- Credential.
- Device.
- Access request: day the user requested access.
- Access rejection: day the approver denied access.
- Approvers: users selected to approve access requests from this user.
- Actions:
- View: opens the Access request screen.
Info
By default, the report displays 30 records per screen. To go to the next screen, click the forward buttons at the end of the report.
Access request screen
Information section
| Item |
Description |
| Password |
Password of the device to be accessed. |
| Requester |
Name of the user making the request. |
| Group |
Access group to which the user belongs. |
| Approvals required |
Number of approvals required. |
| Disapprovals required |
Number of disapprovals required. |
| Request date |
Date and time of the request. |
| Status |
Status of the request (Approved, Canceled, Revoked, Pending, or Rejected). |
Justification section
| Item |
Description |
| Reason |
Reason why the user needs access. |
| Governance ID |
Identification code for ITSM (IT Service Management) software. |
| Justification |
The reason why the user needs the requested access. |
Request details section
In this section, you’ll find the description of the action that will be performed in this request.
Responses section
| Item |
Description |
| Approver |
Name of the user who approved the request. |
| Response |
Status containing the response given by the approver. |
| Date |
Date and time the approval was made. |
| Level |
Approver level. |
| Justification |
Justification to explain the response given by the approver. |